Privacy Policy

Last Updated: August 2026

Swan Wellness Pty Ltd (referred to as "we", "us", or "our") is committed to protecting your privacy and treating your personal information with the highest level of respect and security. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (swanwellness.com.au), purchasing our corporate wellness packages, or communicating with us, you accept the practices described in this policy.

1. The Personal Information We Collect

We only collect personal information that is reasonably necessary to deliver our premium corporate yoga and wellness services. This may include:

  • Contact Information: Your full name, corporate email address, phone number, and job title.

  • Business Details: Your company or organisation name, estimated participant numbers, and workplace wellness goals.

  • Booking Details: Appointment dates, times, and preferences submitted via our intake forms or integrated calendar software.

  • Communication Data: Any details or feedback you share when contacting us via email, phone, or website forms.

2. How We Collect Your Information

We collect personal information directly from you when you interact with Swan Wellness Pty Ltd, including when you:

  • Fill out the "Request Proposal" intake form on our website.

  • Subscribe to our newsletter or mailing list.

  • Schedule a consultation call through our integrated scheduling links.

  • Communicate with us via email, text message, or phone.

3. Purpose of Collection and Use

We collect and use your personal information exclusively for the following business purposes:

  • To prepare, customise, and deliver formal corporate wellness proposals.

  • To coordinate, schedule, and execute on-site or virtual yoga sessions for your workplace.

  • To issue professional tax invoices, process payments, and manage corporate accounts.

  • To send monthly wellness insights, workplace stretch routines, or company updates (if you have opted into our mailing list).

4. Disclosure and Third-Party Providers

We respect your data and will never sell, rent, or trade your personal information to outside marketing firms. To operate our business efficiently, we securely pass data to reliable third-party service providers, including:

  • Squarespace: Our website platform and database host.

  • Google Workspace: Our secure business email, data storage and cloud storage provider.

  • Fillout: Our secure email workflow automation provider

  • Zapier: Our secure Zoom workflow automation provider

  • Xero: Our secure accounting and invoicing software

  • Stripe: Our secure payments platform

These platforms maintain their own strict privacy standards. We ensure your data is only accessed through secure, password-protected administrative connections.

5. Security and Data Protection

Swan Wellness Pty Ltd is based in New South Wales, Australia. We take reasonable electronic and administrative steps to protect your personal information from unauthorised access, loss, modification, or misuse. Our website uses Secure Sockets Layer (SSL) encryption to safely transmit data from your browser to our systems.

6. Your Rights and Your Choice (Opt-Out)

You have complete control over your data. You may choose to:

  • Unsubscribe: You can instantly opt-out of our marketing emails at any time by clicking the "Unsubscribe" link located at the bottom of our newsletters.

  • Access or Correct Your Data: You have the right to request access to the personal information we hold about you, or to request that we correct any inaccuracies.

  • Request Deletion: You can request that we permanently delete your contact data from our active systems by emailing us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect local regulatory shifts or changes to our business operations. Any updates will be published immediately on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us directly at:

Swan Wellness Pty Ltd
Email: info@swanwellness.com.au
Location: Sydney, New South Wales, Australia
Website: swanwellness.com.au